Virtual CIO
WorkGroup strives to be your CIO, only virtually. We serve your organization as your outsourced Chief Information officer.
As an IT firm, we advise clients’ like a conventional CIO. Those duties include formulating strategic IT goals, planning a budget for your IT needs, analyzing and reworking business processes, and facilitating technology changes. We help maintain your IT infrastructure and future services, as well as help you plan for facility changes like building infrastructure upgrades and how to best plan for office and facility expansions.
Vendor Management
Tracking orders from vendors is stressful, especially when you want records of all orders that are processed through your server. At WorkGroup, we help you stay on top and keep records of every product your business orders through a vendor. By setting up a tracking system, we will check and assure every product order is accounted for.
Cloud Infrastructure
Cloud is leading the way in online infrastructure. It continues to be the chief system to host applications and store large amounts of data. We offer Cloud Infrastructure support that provides back-ups for your company’s system, or as the primary host; granting your staff constant access to your system whether they’re on-site or off-site.
We will work with you to create a Cloud strategy that will work best with your unique business model and needs. Using Cloud Infrastructure is a flexible, efficient, and cost-effective option we love offering our clients; it is also a safeguarded system that lets you have peace of mind.
Layer 2 Networking
WorkGroup handles Layer 2 Networking, allowing easy transfer between your adjacent network nodes and your wide area network. It even lets you work with nodes at the same local range.
Layer 3 Networking
We also work with Layer 3 Networking, which is sometimes known as “multilayered communication model”. This makes you aware of the addresses of any close by nodes not owned by you and lets you select routes for quality of service.
Physical Server Infrastructure
Physical Server Infrastructure is still an option. Each server comes with its own hardware, network, processing, memory, and storage resources. On a Physical Server, the real operating system is loaded.
Virtual Server Infrastructure
A Virtual Server has all the bells and whistles of a physical server, the same physical server with all the resources, but instead of the server operating system. A hypervisor within the Virtual Server is where you actually create your virtual machines, which comes with its own virtual device including a virtual memory, virtual network, and virtual CPU interface cards and its own virtual disk.
Disaster Recovery and Continuity of Operations
Nothing leads to stress like having computers break down and the fear of all your data being erased. Trusting WorkGroup to help with data recovery can take the worry away.
Directory Services
We use a state of the art directory to house vital information. The directory is similar to a database but is fine-tuned to respond with expediency to searches or high volume lookups.
Our directories are user-friendly, and make looking up data easy for you and your staff.
File Services
Our File Services perform backup and recovery tasks, manage storage, ensure fast file searching, enable file replication, manage shared folders, and enable access to a client’s computers.
Print Services
Print Services enables your business to all share printers on a single network. This makes it so you can centralize your printer server and network printer management tasks. It also allows for you shift print servers and deploy additional printer connections.
Workstation
We aid in setting up Workstations for your business, creating a pristine single-user machine geared to support your professional staff.
Mobile Device
Want to watch your employees are using your company network wisely? Mobile device monitoring tracks what devices are being used on your company’s website. Monitoring what sites your staff access through their phones helps you secure to company information through patch management.
Network & System Maintenance, Monitoring & Support
A growing business requires extra care with its network and expanding the online system. WorkGroup helps your user base expand and advance your technology through the strong organization.
User Initiated Support
WorkGroup makes it easy to contact us when your system goes down, or an issue interrupts your staff’s workday.
Routine Site Service Visits
Sometimes on-site visits are necessary. When WorkGroup comes to your business, we’ll examine more than just the issue you called for. We look at the larger picture, of what’s causing that problem, and give you guidance on how to run your IT services smoother.